Terms of service

ROADGUARD — TERMS OF SERVICE

Last updated: 8 October 2026

1. OVERVIEW

Welcome to RoadGuard.

These Terms of Service (“Terms”) govern your access to and use of https://roadguard.world, including our website, online store, products and related services.

The terms “RoadGuard”, “we”, “us” and “our” refer to the business operating the RoadGuard brand and website.

By visiting our website, placing an order or using our services, you agree to these Terms, together with any policies referenced herein. If you do not agree to these Terms, please do not use our website or services.

These Terms apply subject to any mandatory consumer protection laws applicable to your purchase.

2. ELIGIBILITY AND USE OF OUR WEBSITE

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree not to use our website or products for any unlawful, fraudulent or unauthorised purpose.

You must not:

  • Violate any applicable laws or regulations.

  • Attempt to gain unauthorised access to our website, systems or customer accounts.

  • Introduce malicious software or interfere with the operation of our website.

  • Use our products or services to infringe another person's rights or privacy.

  • Submit false, misleading or fraudulent order information.

  • Copy, reproduce or exploit our website content for commercial purposes without permission.

We reserve the right to take appropriate action against misuse of our website, subject to applicable law.

3. OUR PRODUCTS

RoadGuard offers products designed to help customers locate and keep track of vehicles and personal belongings, including keys, luggage, bags and other valuables.

We make reasonable efforts to ensure that product descriptions, images, specifications and prices are accurate. However, colours, appearances and packaging may vary slightly depending on your screen, product updates or manufacturing changes.

Unless expressly stated otherwise, product images are illustrative and may not represent every detail of the item supplied.

Location and tracking functionality

The performance of a tracking product may depend on its technology, compatibility, battery status, device settings, network availability, nearby devices, third-party applications and other external factors.

RoadGuard does not guarantee that a product will provide uninterrupted, real-time or universally available location information.

Before purchasing, please review the product description and compatibility information provided on the relevant product page.

You are responsible for checking that the product is suitable for your intended use.

4. ORDERS AND CONTRACT FORMATION

Placing an order through our website constitutes an offer to purchase the selected products.

After submitting an order, you may receive an automated confirmation email. This email confirms receipt of your order but does not necessarily mean that the order has been accepted.

Where permitted by law, we reserve the right to decline or cancel an order in circumstances including suspected fraud, payment authorisation failure, pricing errors, stock unavailability or other legitimate operational reasons.

If we cancel an order after payment has been taken, we will arrange an appropriate refund.

You are responsible for ensuring that your order details, delivery address and contact information are accurate.

Please contact us promptly if you notice an error in your order. We cannot guarantee that changes can be made once an order has entered processing or dispatch.

5. PRICES AND PAYMENTS

All prices are displayed in the currency indicated at checkout.

Applicable taxes, shipping charges and any additional costs will be presented during checkout where required by law.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been accepted, except where an adjustment is required by law or agreed with the customer.

Payments are processed through the payment methods made available at checkout.

By submitting payment information, you confirm that you are authorised to use the relevant payment method.

We do not guarantee the availability of any particular payment method at all times.

6. SHIPPING AND DELIVERY

Orders are shipped to the destinations and under the conditions indicated on our website at the time of purchase.

Estimated delivery times are provided for guidance and are not guaranteed unless expressly stated otherwise or required by law.

Delivery may be affected by factors outside our reasonable control, including carrier delays, customs procedures, weather conditions and operational disruptions.

You are responsible for providing a complete and accurate delivery address.

If a parcel cannot be delivered because of incorrect or incomplete information provided by the customer, we may need to arrange additional delivery steps, subject to applicable law.

Your statutory rights concerning delayed, lost or undelivered orders remain unaffected.

For more information, please consult our Shipping Policy, where available.

7. RETURNS, REFUNDS AND CANCELLATIONS

RoadGuard offers a 60-day money-back guarantee in accordance with the terms of our Return and Refund Policy.

The guarantee is subject to the applicable return procedure and does not replace or restrict statutory consumer rights.

For eligible purchases, you may also benefit from a legal right of withdrawal, including the applicable statutory cancellation period for online purchases.

Faulty, defective, damaged or non-conforming products remain subject to the remedies required by applicable consumer protection law.

Please consult our Return and Refund Policy for full details:

https://roadguard.world/policies/refund-policy

If there is any conflict between these Terms and a mandatory legal consumer protection right, the applicable law will prevail.

8. PRODUCT USE AND CUSTOMER RESPONSIBILITIES

You agree to use RoadGuard products responsibly, lawfully and in accordance with any applicable instructions.

You must not use a tracking product to stalk, harass, monitor or track another person without lawful authority or an appropriate legal basis.

You are responsible for complying with applicable privacy, data protection, surveillance and property laws when using our products.

Where required, you must obtain the relevant person's consent or other lawful authorisation before tracking an item, vehicle or device associated with them.

RoadGuard products should not be relied upon as the sole means of protection in situations involving personal safety, emergency response, theft prevention or recovery of valuable property.

A tracking product cannot guarantee that a stolen vehicle or missing item will be recovered.

9. THIRD-PARTY SERVICES AND COMPATIBILITY

Some RoadGuard products or features may rely on third-party applications, operating systems, networks, platforms or other external services.

Such services may be subject to separate terms and privacy policies.

Unless expressly stated otherwise, RoadGuard does not control third-party services and cannot guarantee their continued availability, compatibility or performance.

You are responsible for reviewing any applicable third-party terms before using a related service.

Nothing in this section excludes liability that cannot legally be excluded.

10. INTELLECTUAL PROPERTY

All content on our website, including text, graphics, logos, images, product descriptions, designs and other materials, is owned by or licensed to RoadGuard or the relevant rights holders, unless otherwise stated.

You may access and use this content for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, publish or commercially exploit our content without prior written permission, except where permitted by applicable law.

Nothing in these Terms transfers ownership of any intellectual property rights to you.

11. REVIEWS AND CUSTOMER SUBMISSIONS

If you submit a review, comment, suggestion, photograph or other content to us, you confirm that you have the necessary rights and permissions to submit that content.

You must not submit content that is unlawful, defamatory, fraudulent, misleading or infringing another person's rights.

Where you voluntarily submit content for publication, you grant RoadGuard a non-exclusive permission to use, reproduce and display that content for the purposes disclosed to you and subject to applicable law.

We may moderate or remove content that violates these Terms or applicable law.

We will not treat a customer submission as unrestricted permission to use personal information or images for advertising where additional consent is legally required.

12. PRIVACY AND PERSONAL DATA

Your personal information is handled in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, why we collect it, how it is used and the rights available to you under applicable data protection laws.

You can review it here:

https://roadguard.world/policies/privacy-policy

By using our website, you acknowledge that you have been given the opportunity to review our Privacy Policy. Any consent required for specific data processing activities will be requested separately where necessary.

13. ERRORS AND WEBSITE AVAILABILITY

We may occasionally publish information containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges or availability.

Where permitted by law, we reserve the right to correct such errors and update information.

If a correction materially affects an order that has already been placed, we will take appropriate steps in accordance with applicable law.

We do not guarantee that our website will always be available, uninterrupted, secure or free from technical errors.

We may temporarily suspend or modify parts of the website for maintenance, security or operational reasons.

14. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, our website and any general information provided through it are made available on an “as available” basis.

We do not warrant that the website will always operate without interruption or that all technical information will be error-free.

Nothing in these Terms excludes or limits any mandatory product warranty, statutory guarantee, consumer right or other protection that cannot legally be excluded.

Where applicable law provides mandatory rights concerning product quality, fitness for purpose, conformity or durability, those rights remain in force.

15. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

This includes, where applicable, liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded or restricted.

Subject to the preceding paragraph and applicable consumer law, RoadGuard will not be responsible for losses that are not reasonably foreseeable consequences of a breach of these Terms.

To the extent permitted by law, we will not be liable for indirect or consequential business losses, loss of profits or loss of business opportunities arising from the use of our website or products.

Nothing in this section removes your right to seek an appropriate remedy where a product is faulty, misdescribed or otherwise fails to meet the requirements of applicable law.

16. INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for losses directly arising from your unlawful use of our website or your material breach of these Terms.

Nothing in this section makes you responsible for losses caused by our own unlawful conduct or removes any rights you have under mandatory consumer protection law.

17. TERMINATION AND SUSPENSION

We may suspend or restrict access to our website where reasonably necessary to protect our systems, investigate suspected fraud, address security risks or respond to unlawful activity.

Where appropriate and legally required, we will provide notice or an opportunity to resolve the issue.

Termination or suspension does not affect rights or obligations that have already arisen, including applicable refund rights, payment obligations or statutory consumer protections.

18. GOVERNING LAW AND CONSUMER RIGHTS

These Terms are subject to the applicable laws governing the transaction.

Where permitted by law, disputes may be subject to the jurisdiction of the competent courts of the relevant jurisdiction.

If you are a consumer residing in the European Union or the United Kingdom, mandatory consumer protection rules applicable in your country of residence remain unaffected.

Nothing in these Terms deprives you of protections that cannot legally be waived or restricts your right to bring proceedings before a court that has jurisdiction under applicable law.

19. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our products, services, business practices or legal obligations.

The latest version will be published on this page with an updated revision date.

Changes will not retrospectively remove rights that have already accrued or override mandatory legal requirements.

Your continued use of the website after updated Terms are published constitutes acceptance only to the extent permitted by applicable law.

20. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Brand: RoadGuard

Website: https://roadguard.world

Email: services.avenue@outlook.com

Business name: [Insert registered legal business name]

Registered business address: [Insert registered business address]

Thank you for choosing RoadGuard.